Job Details

JOB SUMMARY

The Director of Payroll is responsible for providing strategic payroll leadership for approximately 40,000 U.S. associates in a centralized shared services support model. The individual in this role will shape payroll service to become more efficient through the use of better systems and processes. This position will foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other corporate and field teams including HR, Total Rewards, Legal, Tax, Treasury, Finance, Audit, Compliance, and HR Technology. The incumbent is expected to manage day-to-day payroll operations, support new and existing pay programs, manage vendor contracts and relationships, and drive process standardization, automation, and improvement in the controls for payroll globally, ensuring process efficiency and effectiveness. Finally, this position will be responsible for the coaching, mentoring, and leadership of a team of 30+ individuals that provide day-to-day payroll support.

Responsibilities:

• Direct and manage payroll organization providing accurate and timely payroll processing while ensuring the integrity of financial accounting system.
• Develop payroll strategy and operating model within the context of a rapidly evolving HR Shared Services model and partner with the HR and Finance Leads across the country to ensure interdependencies are functioning correctly.
• Develop and manage effective service level goals.
• Continuously measure and monitor the effectiveness of the payroll function, implementing appropriate continuous improvement as necessary.
• Drive appropriate consistent processes and coordinate efforts towards process standardization while allowing flexibility locally when required.
• Maximize the effectiveness of technologies and supporting processes to drive continuous improvement and change initiatives.
• Own oversight of Payroll to ensure compliance with all policies and procedures.
• Drive controls and operational excellence including, but not limited to, SOX oversight and controls and compliance programs.
• Collaborate with other HR and Shared Services leaders on projects and process improvement.
• Ensure process design supports fiscal and regulatory compliance.
• Establish partnerships with internal services and third-party vendors to ensure effective service delivery.
• Coach, mentor and provide leadership development to team members in order to optimize operational excellence and create a deeper bench of experienced talent.
• Build partnerships and solicit feedback from internal and external business partners to define and develop successful, scalable processes and practices.
• Manage payroll vendor relationships, including selection, negotiation, consolidation, and management.
• Partner with internal and external compliance resources to provide audit and oversight of the team's activities and processes, ensuring that pertinent internal and external compliance and government interaction standards are met.
• Implement and leverage technology that best fits our program and needs.

Requirements

Minimum Qualifications:

• At least 7 years of progressive experience in payroll with knowledge of regulatory compliance and financial systems.
• Management experience.
• Deep knowledge & experience working with payroll vendors & platform technologies.
• Bachelor's degree in accounting, finance, or business-related field.

Preferred Qualifications:

• Master's degree is preferred.
• Workday Payroll experience preferred.
• Payroll experience in a shared services environment.
• ADP Payroll knowledge & experience.
• Accounting/finance experience.

Additional Success Enablers:

• Knowledge and experience with stock, travel, global mobility payroll, and time & attendance programs.
• Experience setting up payroll requirements for new tax entities, managing all third-party interfaces including taxes, benefits, G/L, and others.
• Thorough knowledge of general payroll practices and domestic and foreign country regulations.
• Experience leading mid to large & geographically dispersed teams.
• Ability to effectively lead, drive results, build relationships, and collaborate remotely.
• Exceptional communication skills & ability to influence.
• Ability to work effectively across all levels & layers of the organization.
• Experience managing M&A activity with a payroll focus.
• Superb organizational skills as well as written and verbal communication skills.