Job Details

Guggenheim Partners LLC is seeking a motivated and enthusiastic individual to join our team as a Live Chat Representative. This is a remote work from home position, offering both full-time and part-time opportunities. The location for this role is Houston, TX, and the salary range is $20.4 to $31.2 per hour.**Job Overview:**As a Live Chat Representative, you will be responsible for providing excellent customer service and support to our clients through online chat. You will assist customers with inquiries, resolve issues, and ensure a positive experience for all users.**Responsibilities:**- Respond to customer inquiries and provide support through live chat- Resolve customer issues in a timely and professional manner- Escalate complex issues to the appropriate department for resolution- Maintain accurate records of customer interactions and transactions- Stay current on product information and updates to provide accurate information to customers**Requirements:**- Excellent communication skills, both written and verbal- Strong problem-solving abilities and attention to detail- Ability to multitask and prioritize in a fast-paced environment- Previous customer service experience is preferred- High school diploma or equivalentGuggenheim Partners LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We comply with all regulations regarding the prohibition of inquiring about criminal backgrounds during the hiring process.If you are looking to join a dynamic team and make a positive impact, we encourage you to apply for the Live Chat Representative position with Guggenheim Partners LLC today!
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