Job Details

ROLE: Senior Field Service Technician – Low Voltage

REPORTS TO: Engineering Project Manager

LOCATION: Corporate Office in Houston (Onsite)

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history.

We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

THE OPPORTUNITY

We are seeking a highly skilled and motivated Field Service Technician– Low Voltage to join our team, reporting directly to the Project Engineer. This is an advanced role that offers a unique blend of hands-on, on-site work with corporate responsibilities, perfect for someone passionate about cutting-edge technology who wants to be involved in the complete product life-cycle.

As a Field Service Technician – Low Voltage, you will be at the forefront of installing, servicing, and monitoring critical on-site technology systems, such as surveillance cameras, access control, IoT devices, and other low-voltage systems. You will also support the on-site maintenance teams remotely, ensuring seamless operation across all locations. In addition to overseeing these advanced systems, you'll maintain general oversight of essential infrastructure such as power circuits and pumps. As you gain more familiarity with the locations and technology, you will be encouraged to engage with the system design and identification of hardware and process improvements.

KEY JOB RESPONSIBILITIES

• Surveillance & Access Control: Manage, install, and service low-voltage systems, including security cameras, access control, and IoT solutions.
• Site Audits & Design: Conduct regular security and technology audits for our locations in Houston, San Antonio, DFW, and Oklahoma City. Design site layouts for both new installations and retrofits of access control and camera systems.
• Research & Development: Install and evaluate prototypes for new technologies at Venterra communities.
• Company Growth: Attend due diligence audits of potential new property acquisitions and lead technology on-boarding of newly acquired communities.
• Certification Opportunities: Opportunities to earn certifications such as CPTED, CCNA, EPA 608 and others to further enhance your field expertise.

Candidates must possess a valid driver's license with reliable access to transportation and must be located in, or willing to relocate to the Houston, Texas area.

CANDIDATE PROFILE

• 5+ years of field experience, troubleshooting electrical systems, installation and commissioning of networking hardware.
• Must have high proficiency with a multi-meter and other electrical measurement tools.
• Must have Intermediate proficiency with computer networks, switches, Wi-Fi devices and low voltage wiring. Comfort working on ladders and accessing elevated equipment.
• Experience in commercial or industrial wiring is required; Installation and commissioning of monitoring or control systems is a plus.
• Experience working on access control systems is desirable but not required.
• Background in Multi-Family or real-estate not required.
• Basic understanding of control systems
• Comfort working in and deploying technology projects to the field.
• Ability to explain complex technologies in a simple and understandable manner.
• Demonstrated ability of self-teaching new concepts.
• Excellent interpersonal skills for building internal and external relationships.
• Strong grasp of engineering first principles and logical problem-solving.

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.