Job Details

Provide customer with sales quotations, mainly consisting of equipment spare parts. Verify that customer purchase orders are correct, and match shared internal documents. Verify sales quotation accuracy against purchase order and convert to internal sales order. Print pick tickets for order materials and coordinate with planning / logistics groups. Follow the order through established process steps as necessary to include data entry in established reports for use by other department staff members. Create internal work orders as required for manufactured equipment and assemblies. Receive customer inquiries through customer portals and email communications. Collaborate with internal operations representatives for technical support. Effectively communicate with internal staff and customers regarding, proforma and final invoices. Coordinate with production control regarding back orders and active manufacturing efforts. Periodic follow-up of responsible open orders paired with timely and pr...Customer Service Representative, Customer Service, Representative, Retail, Internal