Job Details

Professionally handle incoming and outgoing requests from customers to ensure that issues are resolved both promptly and thoroughly. Must be an effective and thorough communicator, detail oriented and able to gather pertinent customer details, all while giving an excellent customer experience. Provide quality service and support in a variety of areas including, but not limited to scheduling appointments, relaying detailed messages through email, processing credit card payments, data entry, and de-escalating customer concerns. Maintain a balance between company policies and customer benefit in decision-making. Handles issues in the best interests of customers and the company. Ongoing Comprehensive Training - regularly attend and participate in support training. Customer Service Representatives can expect:Year-round work as we service multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability. Paid orientation, paid training, and weekly direc...Representative, Call Center, Customer Service, Customer Experience, Support Professional, Retail, Training