Job Details

Join to apply for the Assistant Store Manager 10562 role at Sally Beauty

2 days ago Be among the first 25 applicants

Essential Function

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in these areas and are responsible for all primary duties when the Store Manager is not present.

Job Description

Sally Beauty

Job Title: Assistant Manager

Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in these areas and are responsible for all primary duties when the Store Manager is not present.

Primary Duties

• 30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience, maximizing sales/KPIs, and driving customer loyalty. Ensures brand standards are met, acts as main contact for customer issues, and analyzes store trends.
• 30% People: Engages, trains, and develops teams to achieve positive results. Recruits and builds strong networks of candidates. Addresses associate strengths and opportunities through coaching. Maintains positive relations and communication, fostering diversity and inclusion.
• 30% Operations: Ensures execution of company processes through training, management, and analysis. Manages inventory, payroll, store opening/closing procedures, and supports digital strategies like Omni-channel fulfillment.
• 10% Safety/Loss Prevention: Maintains a safe environment, enforces policies, protects assets, and ensures compliance with safety training and procedures.

Knowledge, Skills/Abilities And Requirements

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred 3+ years retail sales/customer service experience
• Preferred 1+ year management experience
• Ability to lead and support a team to meet objectives
• Effective communication skills
• Scheduling availability
• Cosmetology license desirable but not required

Competencies

• Passionate Learner
• Flexible & Agile Adapter
• Talent Builder
• Effective Communicator
• Team Builder
• Customer Focused Partner
• Results Driver
• Strategic Thinker
• Big Picture Thinker
• Problem Solver & Decision Maker

Control and Discretion

High task, department, project, and consultative control. Strict adherence to guidelines with interpretation, adaptation, development, and implementation.

Working Conditions / Physical Requirements

Includes standing, walking, bending, lifting moderately heavy items, and working in typical retail environments with safety precautions.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

Referrals increase your chances of interviewing at Sally Beauty by 2x

Get notified about new Assistant Store Manager jobs in New Caney, TX.