Job Details

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.
• Financial assistance programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate lifes challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective
A Web Developer creates and maintains public-facing websites and applications for internal use by the Company. This includes creating custom applications and web interfaces, as well as maintaining and updating software to meet the evolving business needs. You will also assist with application deployment and provide ongoing support to employees using the software and website.

Essential Functions

• Create and manage a multisite website environment with ecommerce capabilities that may vary by location.
• Integrate website ecommerce orders with backend ERP for improved workflow.
• Analyze functional requirements and design website to facilitate online orders.
• Develop, maintain, and troubleshoot custom software using a variety of programming languages and platforms.
• Convert existing websites into new platform.
• Provide technical support identifying, investigating, and resolving users problems with software systems.
• Evaluate existing software systems and make recommendations for improvements and upgrades to improve the customer experience.
• Deploy software and assist in transitioning from existing systems.
• Collaborate with other employees to research and resolve problems.
• Collaborate with programmers to explain errors and/or recommend modifications to computer programs.
• Work with the CTO and IT Directors to facilitate a comprehensive IT/Operations Strategy.
• Maintain up-to-date knowledge of industry trends and technologies.
• Ensure software stability via regression, support quality assurance, and perform unit and user-acceptance testing to identify bugs.
• Make small edits requested by customers, develop plans for completing larger projects, and suggest solutions to improve existing websites.
• Perform UI design and coding and create reusable objects and wireframes for web pages and email templates.
• Multisite Websites or web applications for online ecommerce orders.
• Proficiency with content management systems including Wordpress, Drupal as well as Windows and Linux environments.
• Basic accounting knowledge and strong Math Skills.
• Ability to manage multiple assignments at once, multi-task across projects, and effectively prioritize each.
• Highly focused on process development and adherence.
• Ability to see potential issues and risks and communicate them to the IT Team.
• Good analytical and problem-solving abilities to identify and fix infrastructure incidents and risks.
• Working knowledge of O365 capabilities and configuration.
• Detail Orientation.
• Teamwork Orientation.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure

• BSc/BA in Computer Science or a related degree.
• Minimum of five years experience in Website/CRM/Software Development scripting and project management.
• Strong problem-solving and communication skills and an aptitude for math.
• Valid state issued drivers license in good standing and acceptable driving record required.

Additional Eligibility Qualifications

• Ability to read, write and speak English fluently. Bilingual is a plus.
• Effective and professional communication skills, with an emphasis on verbal skills.
• Knowledge of Microsoft software products.
• Experience with Microsoft Azure Devops.
• Experience with Wordpress.
• Experience supporting multiple locations.
• Ability to analyze and troubleshoot technical and computer-related issues.
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgement.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The duties associated with this position are generally performed in an indoor office setting.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required.
• Employee may be required to drive a vehicle while on Company business, maintain a good driving record and be insurable under Company vehicle insurance.
• This position may also require reaching, pushing, and pulling.
• This position may also be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low.

Travel

• This position may require up to 10 percent out of area and overnight travel.
• Travel is based in the US and Canada and may require multiple night stays and weekends.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About the company

Park Lawn Corporation (TSX: PLC) is the largest publicly traded Canadian-owned funeral, cremation and cemetery provider and is the fastest growing company in the industry in North America. Since 2013 PLC has grown from 6 cemetery properties in Toronto,...