Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.
Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
Inform guests of specials, pricing and menu options.
Make recommendations you genuinely feel your guests will enjoy.
Answer questions about our food, beverages and other restaurant functions and services.
Perform side work at the start and end of each shift as required by service station assignment.
Maintain clean service areas.
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable). Do this in a timely matter- Guests are usually trying to get in and get out to enjoy their day.
Be ready and willing to assist fellow servers as situations arise.
Be ready and willing to assist bussers with clearing and resetting tables.
Thank guests for their visit and invite them to return.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Have at least two years serving experience.
Be able to communicate and understand the predominant language(s) of our guests.
High school or equivalent education preferred.
TABC and Food Handler certifications required.
Hilton or similar branded, full-service hotel experience preferred.
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