Job Details

Location: Houston, TX

Posted: September 18, 2025

Job Type: Full Time

Req# 2025-5134

Quality

Position Summary

The Non-Sterile Training Specialist plays a pivotal role in fostering team excellence by developing and implementing training programs that ensure compliance and enhance employee performance. This position supports Empower's mission by equipping team members with the skills and knowledge to produce innovative, affordable medications that improve lives.

Duties and Responsibilities

• Develops and implements training programs for compounding and supporting departments, including onboarding new hires, creating individual coaching plans, and conducting training for new and existing team members.
• Creates training materials, tools, and new learning programs, ensuring they align with Empower Pharmacy's goals and support employee growth and development across the organization.
• Maintains accurate training records in compliance with state and federal requirements, assigns learners to classroom and Learning Management System (LMS) courses, and updates the knowledge database as needed.
• Collaborates with departmental leadership to identify performance improvement opportunities, ensures ongoing compliance, and supports employee career path development within the company.
• Researches new learning opportunities, contributes to maintaining the knowledge database, and assists the Training team as needed to promote a culture of continuous learning and improvement.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

• Demonstrates exceptional written and verbal communication skills, with the ability to work independently, solve problems, manage conflict, and provide constructive feedback while fostering trust and collaboration among teams.
• Proficient in Microsoft Office, Salesforce Customer Relationship Management, Office 365, and Adobe Creative Cloud, with knowledge of instructional design and a willingness to learn and adapt innovative training approaches.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

• Minimum of 3 years of previous experience in training required.
• Requires a Bachelor's degree in Education, Training and Development, Pharmacy, or a related field or equivalent experience in training and development within a pharmaceutical or healthcare environment.
• Pharmacy Technician Trainee or Pharmacy Technician Certification required, with Texas State Board of Pharmacy (TSBP) registration and Intravenous (IV) Certification highly preferred; relevant certifications in instructional design or LMS are also preferred.

Benefits

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: