Job Details

Hotel Daphne
Where the familiar meets the far out.
Hotel Daphne in Houston Heights is a 49-room hideaway inspired by utopian ideals, clandestine neighborhood clubs, determined women and art of all kinds. We invite travelers and locals to check in and "check out." Opening winter 2025.
Position Summary:
Hotel Daphne is looking for candidates to join our newly opened property! Hotel Daphne is a new 49-room property located in the heart of the Houston Heights neighborhood. We can't wait to be part of your neighborhood. From antique shops to the best restaurants and events with historic charm in spades, Houston Heights, is the perfect home. Hotel Daphne is proud to be part of the Bunkhouse/Hyatt family, and our colleagues enjoy the following benefits.
* Free room nights, Discounted and Friends & Family Room Rates
* Free parking
* Generous Paid Time Off
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
Key Responsibilities:
* Responsible for completing an in-room checklist for each room you are assigned to
* Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns
* Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
* Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
* Maintain the storage rooms
* Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
* Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
* Assist in implementation of special projects
* Maintain a positive relationship with employees and guests
* Maintain constant communication between all departments (i.e. room status)
* Always promote and encourage guest name recognition
* Possess knowledge of all guest services and amenities
* Ensure all calls are answered in a courteous, professional and efficient manner
* Maintain a high level of cleanliness and safety in the work area
* Maintain an increased awareness of safety issues throughout the property
* Keep abreast of safety and OSHA requirements
* Be familiar with all safety and emergency procedures
* Attend all relevant meetings
* Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions
* High school education preferred
* One (1) year related experience in hospitality or service industry
* Must be able to speak, read, write and understand the primary language(s) of the workplace
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups of employees or guests