Job Details

The Houston Public Library (HPL) is seeking team-oriented people with a passion for customer service to work as Customer Service Clerks (Youth or Adult Services) in our Neighborhood Libraries and Central Library. Successful candidates will provide exceptional customer service at the customer service desk to find basic information and library material, assist customers with library services, policies, procedures, resources, basic technology, and computer usage, retrieve library materials and shelve returned materials, assist with programs and other library services, and enjoy interacting with people of all ages from diverse backgrounds. In addition to these duties, the following specialized tasks may be part of the daily work. The Customer Service Clerk (Youth) will:Assist with innovative programming in the library for youth of all ages including story time, crafts, STEM kits, after school programs, and passive programming. Collaborate and conduct outreach with local community groups, o...Customer Service, Clerk, Youth, Service, Library, Customer, Retail