Job Details

Overview

Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence with a focus on cardiovascular care, neuroscience, oncology, transplantation, and more. Our 27.5-acre McNair Campus is designed around the human experience, emphasizing safety and advanced patient care. Our alliance with Texas Heart Institute and Baylor College of Medicine supports a network focused on increasing access to care through a growing network of specialists and improving health outcomes in the communities we serve.

Responsibilities

The Global Business Development Manager drives patient volume and revenue across CommonSpirit Health by expanding relationships with referring providers and strategic partners. This role collaborates with internal teams to develop and execute growth initiatives that attract destination care patients (both domestic and international).

• Growth & Market Expansion: Contribute toward and execute business growth strategies for attracting both domestic and international patients.
• Collaborate with regional sales teams to align business development efforts with local and international market needs.
• Identify and engage key referral sources, including physicians, former patients, large employers, corporate employee benefit programs, religious and public health organizations, academic medical institutions, healthcare organizations both private and public, and government agencies.
• Analyze market trends and patient demographics to identify new growth opportunities.
• Establish long-term strategic partnerships with global healthcare facilitators (e.g., embassies, brokers, travel assistance programs).
• Work closely with international ambassadors to expand CommonSpirit Health's global presence and strengthen relationships within key markets.
• Support marketing teams in developing targeted promotional campaigns.
• Relationship Development & Partnerships: Build and maintain strong relationships with hospitals, payers, and corporate partners to drive patient referrals.
• Work closely with international and domestic referring physicians to promote hospital services.
• Develop engagement strategies with employers, TPAs, and self-insured companies to offer healthcare solutions.
• Coordinate with international ambassadors to enhance community engagement and outreach efforts.
• Represent the hospital system at industry events, conferences, and networking functions to cultivate partnerships.
• Payor Relations: Facilitate discussions with international insurance companies, brokers, and TPAs.
• Ensure competitive pricing structures and reimbursement models to maximize revenue.
• Collaborate with finance teams to track contract performance, compliance, and renewal timelines.
• Identify new payer opportunities to expand covered services and patient access.
• Work with regional sales teams to ensure contracts align with local market needs and referral pathways.
• Marketing, Outreach Events & Promotional Strategies: Plan and execute targeted events, trade shows, and networking meetings to promote hospital services.
• Organize physician engagement programs, educational symposiums, and corporate health fairs.
• Partner with marketing and sales teams to develop event campaigns that enhance hospital visibility and patient engagement.
• Engage with international ambassadors to coordinate culturally relevant events and community outreach initiatives.
• Track and report ROI for events and engagement efforts, refining strategies for maximum impact.
• Fluency in at least two (2) foreign languages (Spanish or Arabic preferred).

Qualifications

Required Education and Experience

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field.
• Five (5) years leadership experience.
• Fluency in at least two (2) foreign languages (Spanish or Arabic preferred).

Preferred Education And Experience

• Master's degree in Business, Healthcare Administration, or a related field.
• Seven (7) years of experience in domestic and international business development or healthcare sales, with progressive responsibilities.

Required Minimum Knowledge, Skills, Abilities, And Training

• Fluency in at least two (2) foreign languages – Spanish or Arabic preferred.
• Strong market research and analysis skills with understanding of international business practices and regulatory considerations.
• Experience developing and executing sales strategies to achieve revenue targets across diverse markets.
• Exceptional relationship-building and networking abilities to cultivate partnerships with stakeholders.
• Excellent communication and negotiation skills with cross-cultural competence.
• Ability to present complex information clearly to senior executives.
• Knowledge of financial principles and ability to develop ROI analyses for new market opportunities.
• Strong sales pipeline management, progress tracking, and forecasting skills.
• Ability to thrive in a dynamic environment and adapt to changing conditions.
• Experience working in a matrixed organization and cross-functional teams.
• Ability to work effectively in a remote work environment using Google Workspace and collaboration tools.

Overview

Pay Range: $45.26 - $67.32 /hour

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Hospitals and Health Care

Disclosure: The job summary and responsibilities listed above indicate the general nature of the work performed. They are not designed to be a comprehensive inventory of all job responsibilities. Employees may be required to perform other duties as assigned.