Job Details

Requirements

Expectations

• Customer Focused - Building strong customer relationships and delivering customer-centric solutions.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Drives Results - Consistently achieving results, even under tough circumstances

• Bachelor's Degree or equivalent work experience
• Project Management Professional (PMP) Certification preferred

• Minimum of five (5) + years of project management experience
• Experience managing project budgets or related financial experience
• MS Excel - working with large data and organizing the data

• Knowledge of construction services: Telco, power, fiber, basic construction, and antennas
• Knowledge of public right of way project deployment
• Ability to direct the diagnosis of workflow problems, critical paths and institute remedies
• Ability to read and understand financial metrics and identify remedies to financial issues
• Customer-facing project management experience preferred
• Strong verbal and written communication skills

• Understand customer scope of work, goals, project timelines, and expected run rates
• Drive resource and logistical needs to stay ahead of project requirements
• Attend deployment customer meetings as a subject matter expert (SME) for Crown Castle
• Ensure Crown Castle and customer systems are maintained with accurate and reportable data
• Report project status against commitments and keep all stakeholders informed
• Resolve conflicts and drive issue resolution with all stakeholders
• Own financial accountability across all individuals and collection of assigned projects
• Manage risk, actions, issues, dependencies, scope creep and other work order changes according to contractual practices
• Escalate issues through internal lines of business and with customer management hierarchy