Job Details

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal – to reimagine the future of beauty.

As an Assistant Store Manager, you will support the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Coordinate and oversee sales, profitability, performance, service, and operations.
• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development, and provide ongoing feedback.
• Support the leadership team to ensure effective collaboration and achievement of store goals.
• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.
• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing to ensure optimal productivity and performance.

Qualifications/Experience

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Client management skills.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for the entire shift and work in a fragrance-filled environment & can handle and apply products to clients – with or without accommodation.
• Adherence to Sephora's dress code and policies in the Sephora Employee Handbook.

Benefits

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate, and at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores are united by a common goal – to reimagine the future of beauty.

Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan; various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

Base salary range: $67,600/yr – $78,660/yr.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.