Job Details

About the Role:

The Housekeeping position at the Houston Convention Center plays a critical role in maintaining a clean, safe, and welcoming environment for all visitors and staff. This role ensures that all public areas, meeting rooms, and event spaces are thoroughly cleaned and well-maintained to meet the high standards expected in the hospitality and tourism industry. The successful candidate will contribute to the overall guest experience by providing meticulous attention to detail and prompt service. This position requires collaboration with other departments to support event setups and breakdowns, ensuring seamless operations. Ultimately, the Housekeeping role is essential in upholding the reputation of the Houston Convention Center as a premier venue for conventions, exhibitions, and events.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in housekeeping, janitorial, or custodial services preferred but not required.
• Ability to perform physical tasks including lifting, bending, and standing for extended periods.
• Basic understanding of cleaning chemicals and supplies, with the ability to follow safety guidelines.
• Strong attention to detail and commitment to maintaining cleanliness standards.

Preferred Qualifications:

• Experience working in a hospitality, tourism, or event venue environment.
• Familiarity with commercial cleaning equipment and techniques.
• Certification in workplace safety or cleaning protocols.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules.
• Good communication skills to interact effectively with team members and guests.

Responsibilities:

• Perform daily cleaning and maintenance of public areas, restrooms, meeting rooms, and event spaces within the convention center.
• Ensure all cleaning tasks are completed efficiently and to the highest standards, including dusting, vacuuming, mopping, and waste disposal.
• Restock supplies such as toiletries, paper products, and cleaning materials in designated areas.
• Report any maintenance issues or safety hazards promptly to the appropriate department for resolution.
• Assist with setup and breakdown of event spaces as needed, coordinating with event staff to meet specific requirements.
• Adhere to all health and safety regulations and company policies to maintain a safe working environment.
• Provide courteous and professional service to guests and colleagues, addressing any housekeeping-related inquiries or concerns.

Skills:

The required skills for this role include meticulous attention to detail and the ability to follow established cleaning procedures to ensure all areas meet cleanliness standards. Physical stamina and manual dexterity are essential for performing repetitive tasks and handling cleaning equipment safely. Effective communication skills enable the housekeeper to coordinate with event staff and respond to guest needs professionally. Preferred skills such as familiarity with commercial cleaning tools and safety certifications enhance efficiency and compliance with health regulations. Together, these skills ensure the housekeeper contributes positively to the overall guest experience and operational success of the Houston Convention Center.