Job Details

Learning Experience Designer II - FEP

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Federal Employee Program – FEP is a proud member of the Elevance Health, Inc. family of companies, creating greater access to care for our members, greater value for our customers, and greater health for our communities.

How you will make an impact

• Collaborate with business partners on expected business outcomes.
• Participate in needs analysis and recommend effective learning solutions.
• Collaborate with other content developers, operations management, technology consultants, specialists, and other project team members on design, development, implementation, and evaluation of learning solutions.
• Use all approved processes, tools, and templates to set standards for development and reporting.
• Actively maintain all content.
• Participate in the quality review process.
• Adhere to all guidelines and style guides for creating learning content.
• Participate in the peer mentorship program.
• Contribute to Learning & Development sub-teams, communities of practice, and other opportunities to enhance knowledge and skill.

Minimum Requirements

Requires BA/BS in a related field and a minimum of 2 years of training and development experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Ability to apply knowledge of FEP processes for effective creation of new hire content.
• Knowledge of instructional design concepts for the design of effective learning solutions.
• Prior experience using Articulate Rise and/or Articulate Storyline required.
• Prior experience designing simulations or other contact center content.
• Expertise in editing and proofreading documents.
• Alignment with industry standards on design and development timeframes.

Salary range: $67,368 to $115,488 for candidates working in person or virtually in Illinois, New York, or Washington State.

Benefits

In addition to your salary, Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements).

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ...@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.