Job Details
Vice President of Donated Goods Retail
2025-12-12 Npa Worldwide Houston,TX
Description:
- Responsible for the strategic oversight, operational productivity, and financial performance of all donated goods retail operations.
- Directs and integrates the full scope of donated goods activities and other support services necessary for efficient and mission-aligned operations.
- Develop and execute strategies to increase retail sales growth, optimize the value of donated goods, and streamline operational processes.
- Provide leadership to a team of directors and frontline managers across multiple locations, ensuring consistency in execution and accountability throughout the enterprise.
- Responsible for annual budget planning and oversight to ensure operations stay within budget.
- Set revenue and expense targets for retail operations aligned with organizational goals.
- Train, develop, and coach leadership in collaboration with HR and Workforce Development.
- Ensure safety initiatives align with organizational goals and compliance standards.
- Ensure all retail locations comply with OSHA regulations and federal, state, and local laws.
- Maintain annual operating plan including implementation strategies and department objectives.
- Establish and evaluate KPIs for retail operations including sales, productivity, labor efficiency, and donation values.
- Use data-driven insights to make informed operational decisions and continuous improvement.
- Review departmental purchase orders and expense reports for budget alignment.
- Ensure statistical counts are completed and analyzed for trends and improvements.
- Utilize technology to improve efficiency and customer/donor experience.
- Collaborate closely with departments to optimize operations and support organizational goals.
- Oversee compliance with legal and safety standards, conduct risk assessments, and maintain operational integrity.
- Ensure timely reporting of accidents, incidents, and vehicle-related issues.
- Participate in leadership meetings prioritizing safety.
- Maintain CARF standards and other regulatory compliance.
- Demonstrate professionalism and cooperative attitude.
- Adhere to company policies, safety regulations, and guiding principles.
- Ability to multitask, make quick decisions, and work in a fast-paced team environment.
- Maintain appropriate appearance and adhere to dress code.
- Safely conduct work and report accidents/injuries immediately.
- Effectively use Microsoft applications and other systems.
- Understand and analyze financial statements and sales reports.
- Be punctual with dependable attendance.
- Adhere to local, state, and federal laws and regulations.
- Hold a valid driver's license and liability insurance.