Job Details

Trillium Drivers is now hiring a Bilingual Customer Service Representative ASAP!

Great Company! Great Pay! Great Benefits! Morning shift Mon-Fri, Pay is $19/hour.

What You'll Be Doing
-This position is responsible for all aspects of customer service including inside sales.
-Responsible for receiving and processing orders, direct communication with our customers, management, drivers, and warehouse personnel.
-Follow-up and problem solve orders when necessary and provide efficient and professional service to our customers.
-Verify that all orders are accurate and meets customer delivery expectation.
-Maintains a project log and follow up with all customers.
-Effective communication with the management regarding pricing, projects, updates, and competitor info.
-Receive and process customer orders efficiently, ensuring accuracy and timeliness.
-Respond to customer inquiries professionally, directing them appropriately when needed.
-Manage incoming calls, communicate order confirmations, and update customers on order status.
-Collaborate with customers, drivers, Sales, and management.

Apply now!

What Are We Looking For
-Proficiency in using business systems and tools to support customer service functions.

Experience and Skills
-Bilingual in Spanish; customer service and sales experience preferred with 2 years of experience.
-Strong communication skills and professional telephone etiquette.
-Knowledge of insulation is a plus!
-High school diploma or equivalent; college degree or additional training preferred.
-May require lifting or carrying office supplies or small packages (up to 25 lbs.).

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.