Job Details

Billing Specialist/Online Bill Pay Support Specialist

Are you positive, upbeat, self-driven and motivated individual? Are you as comfortable interacting with people at the top of the ladder as at the bottom of the ladder? Do you work hard but like to have fun as well? If you answered yes to all of these questions, you would be a great addition to our Billing team in The Woodlands, TX.

Scheduled hours are M-F 8am to 5pm. On the monthly scheduled bill days, hours will be 8am until scheduled billing is complete.

A Day In The Life Of A Waste Connections Billing Specialist:

• Handling databases and verifying billed revenue
• Answering calls to assist and support internal and external customers with billing, online bill pay support, and invoicing
• Responding to emails and voicemails regarding billing and online bill pay

What You Have To Have:

• Associates degree or minimum of 3 year experience in billing and customer service with a large company
• Excellent customer service skills
• Ability to handle a high volume of calls
• Excellent verbal and written communication skills
• Demonstrated attention to detail
• Experienced with handling a variety of billing cycles.
• Intermediate skills in Microsoft Outlook, Excel, and Word
• Able to work evening hours minimum 3 days of each month (required)

What Would Be Great To Have:

• Experience with RouteManager (RMO)
• Experience with SQL Report Studio
• Ability to juggle multiple deadlines and contacts with internal and external customers and candidates in a calm and professional manner
• Bilingual (English/Spanish) is a plus

What's In It for You?

You will be joining a team environment and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan. You'll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Women/Disabled/Veterans)