Job Details

DSV - - Responsibilities: Collect, organize and analyze customer and operational data to deliver accurate reports, support customer service requests and improve service efficiency; Develop and maintain reports and dashboards to support daily business operations and customer service performance; Ensure accuracy and reliability of data through data cleaning, validation and standardization; Collaborate with operations, IT and customers to address reporting and customer service needs; Support ad-hoc data requests, customer inquiries and analysis requests as needed