Job Details

Join us for this incredible opportunity to be part of our Front Office Team as a Rooms Controller Hyatt Regency Houston-Downtown located in Houston, TX. Not only will you be part of a rock-star team, but you'll get to be part of a company that has been named one of the “100 Best Companies to Work For®" by Fortune and Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands.

The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Rooms Controller's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Individuals in this role must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training.

Additional responsibilities but not limited to:

• Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• Direct deposit
• Competitive wages

• Prior hotel/Front Office experience is required
• Takes pride in a great job done
• A true desire to satisfy the needs of others
• They must be open to all shifts
• Able to lift, pull, and push a moderate weight
• Able to walk and stand throughout duration of shift
• Availability to work varied schedule including nights, weekends and holidays
• Exceptional interpersonal skills
• Proficiency in computer systems and technology, including data entry, document management, and navigating various software platforms
• Strong attention to detail, ensuring accuracy in documentation, reporting, and daily tasks while maintaining efficiency
  
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.