Job Details

Crane Worldwide Logistics - 1500 Rankin Road - Responsibilities: Serve as a dedicated point of contact for Bag Caddie customers needing white-glove assistance; Proactively monitor shipments and anticipate issues before they arise; Resolve delivery issues with urgency, empathy, and discretion; Communicate with high-profile clients in a polished and professional tone phone, email, and text; Coordinate with carriers and internal teams to resolve time-sensitive logistics exceptions