Job Details

Document Services Specialist Job ID 263944 Posted 03-Mar-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Houston - Texas - United States of America

About The Role

This position performs a variety of document services involving printing and production operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Order and stock toner and copy paper to maintain inventory at/near devices
• First line assessment/trouble shoot service issues and no tool repairs.
• Visually check each device on a regular basis.
• Liaise with technicians to repair devices, escort if necessary (sites without Security).
• Some sites may require light copy/production (minor copying, binding and/or lamination only).
• Liaison between records management company and client.
• Coordinate pick-up and delivery of archived items with records management company.
• Escort shredding vendor and FM vendors as needed or required.
• Assist with the provisioning of shredding consoles or extra services as required.
• Volume and site reporting as required.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.

What you will need -

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

HS Diploma or GED required and a minimum of 1 year of related experience. Prior Customer Service and document services experience preferred.

COMMUNICATION SKILLS

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Comfortable meeting and engaging with new people.
• Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

• Basic knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Familiar with a variety of file types such as TIFF, JPEG, PDF, MS Word and Excel. Ability to work with handheld mobile technologies and applications
• Ability to work in multiple software platforms and learn and retain technical software applications quickly.
• Good organizational skills. Ability to use computer systems to track and report on requests received and status of completion.
• Must work well under pressure with multiple deadlines and demonstrate a proactive approach to routine and non-routine occurrences.
• Ability to work flexible work schedules based on business need.
• May need to be physically able to lift and move 30-40 boxes and operate a two-wheel dolly.
• Strong problem-solving skills. Highly adaptable and flexible.
• Physical ability to assist with document services operations. Able to lift 50 lbs.

SAFETY

1. Complete at a satisfactory level all required and assigned HSE training

2. Follow all activity policies and procedures, always including all HSE related requirements.

3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any condition which you feel could result in an accident or injury and / or stop work if required

Why CBRE?

We value a culture of respect, integrity, service and excellence that crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.

Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6-month mark.

FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list.

Forbes Named one of the best large employers in America and one of the World's Best Employers!

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at ...@cbre.com or via telephone at +1 866 ### #### (U.S.) and +1 866 ### #### (Canada). Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

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