Job Details

Napa Auto Parts - - Responsibilities: Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales); Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters; Builds customer relationships to drive repeat business by relating to the customer and drive process improvements; Provides coaching, guidance, and direction to less experienced Customer Service Representatives; Responds to complex customer inquiries regarding products, provides quotes, and handles order entry