Marriott Hotels - 5150 Westheimer Road - Responsibilities: Engage hotel guests to enhance the service experience by activating outlet services within the lobby area; Respond to guest requests for special arrangements or services by making arrangements or identifying providers; Gather, summarize, and provide local area knowledge to inform guests about nearby amenities and events; Coordinate with appropriate departments to resolve guest calls, requests, or problems; Stand, sit, or walk for extended periods and move objects weighing up to 10 pounds without assistance