Job Details

NCSO Security Officer, Night Shift

We are searching for an NCSO Security Officer, night shift for the Texas Children's Hospital Medical Centersomeone who works well in a fast-paced setting. In this position, you will provide a safe and secure environment during the shift and within the area of the assigned post. The officer will assist the public, staff, and/or patients in all matters of safety and security. The security officer NCSO staffs a post as instructed and serves as a general security presence and visible deterrent to crime and client rule infractions; detects suspicious activities; watches for criminal acts or client rule infractions and addressed them appropriately. This position's primary function is to assist with access control and visitor management into appropriate secure areas.

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Job Duties & Responsibilities:

• Provides security functions at designated posts during varying hours and shifts
• Observes all persons entering and exiting the Hospital and/or assigned area of responsibility; maintains visitor and entry logs
• Ensures that the required sign-in logs and documents are properly maintained as prescribed by departmental procedures
• Monitors all carry out items and inspects them when the situation warrants
• Provides proactive customer service functions to employees and visitors of the hospital. Always maintains a professional appearance and demeanor.
• Provides security functions at designated post locations
• Monitors the area as assigned, observing all conditions around their post and/or floor assigned for potential threats to the safety of patients, visitors, employees, and medical staff
• Reports any hazardous conditions and suspicious activity to the Sergeant, Lieutenant or Mission Control dispatcher immediately, using radio and other means of communication according to established departmental procedures
• Assists in emergency situations by following the proper procedure for response
• Enforces departmental and organizational rules for area assigned
• Documents incidents as directed by security supervision
• Operates and maintains TCH and departmental equipment and supplies in good working order
• Ensures daily functionality of radio equipment and reports any operational issues to the supervisor
• Responds to and assists hospital personnel with patient transport, elevator prioritization and reports during fire alarms, accidents, missing child alerts, and elevator entrapments
• Trains for and responds to disaster situations in the hospital including visitor management functions, emergency lockdown, active patrol, de-escalations, security standbys, and other emergency job functions.
• Successfully completes all necessary exams for initial and ongoing certifications
• Attends training and keeps certifications up to date
• As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements:

• H.S. Diploma or GED
• Licenses/Certifications: BLS - Cert-Basic Life Support by the American Heart Association, NCSO - Noncommission Security Officer by the Texas Department of Public Safety - Private Security Board, acquired within 90 days of entering the role, TDR - Texas Driver's License by the State of Texas, acquired within 90 days of entering the role
• Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date.
• Must also maintain a clean driving record
• 1 year of Security, law enforcement, military, or customer service experience