Job Details

Four Seasons - 1300 Lamar Street - Responsibilities: Answers phone inquiries in an efficient and friendly manner, routing calls to proper extensions; Handles all guest interactions and reservations, resolves customer complaints, and assists with inquiries about hotel services; Maintains and ensures proper working condition of telephone and hotel computer systems; Monitors and responds to hotel fire control panel and emergency situations; Coordinates delivery of items to guestroom via Room Service Servers and closes guest checks; records guest charges and amenity requests