Job Details

Insurance Verification Specialist

Perform insurance verification. Responsibilities include but not limited to heavy phone contact with managed care companies, communicate with insurance companies authorization department regarding any CPT code discrepancies (as assigned), and contact patient prior to appointment if there is any insurance/authorization issues.

Major duties and responsibilities include accurately entering insurance information into computer system, verifying the insurances for every patient three days ahead of the eCW schedule, concisely, precisely and accurately documenting all information, scanning the proof of insurance verification documents into patient accounts, calculating cash estimates for patients on upcoming visits/procedures, maintaining clear communication with patients as well as insurance companies, answering phone for incoming calls, making outgoing calls and assisting Call Center as needed, maintaining strict confidentiality of patient and center related business, attending on-site/off-site community engagement activities and on-site/off-site clinic events as needed, and performing other responsibilities as assigned to support HOPE Clinic's Mission, Vision and Values.