Job Details

[Call Center / Remote] - Anywhere in U.S. / Up to $45,800-yr / Outstanding Medical-Dental-Vision-Disability-Life / 401(k) / PTO-Vacation-Personal-Holidays-Parental - As a Inbound Contacts Representative, you will: Handle a high volume of incoming customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening, identifying and resolving issues, and ensuring a positive customer experience; Respond to customer inquiries regarding insurance coverage, benefits, claims, and billing; Document all customer interactions accurately and efficiently; Collaborate with cross-functional teams to resolve complex customer issues and escalate when necessary; Utilize multiple systems and tools to gather and process information; Stay up-to-date on company policies and procedures and maintain a thorough understanding of products and services offered. Hiring Immediately >>