Job Details

Airport Terminal Services - - Responsibilities: Provide exceptional customer service at the ticket counter and gate to ensure customer satisfaction; Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges; Handle lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles; Answer inquiries regarding flight schedules and fares, providing passengers with general travel information; Check passenger tickets and documents for validity and complete arrangements for reservations, standbys, and luggage