Job Details

Estore In-Store Shopper

As an eStore In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders. Key responsibilities include providing superior customer service, managing product availability, and ensuring product freshness and sanitation. You will work in a fast-paced environment, adhering to safety and sanitation standards, and may be required to perform other job-related tasks as needed. Experience in personal shopping is a plus. A high school diploma or equivalent is preferred, and completion of all required training is mandatory.

Responsibilities include:

• Customer Service: Selects merchandise to complete online orders
• Sorts and unloads selected merchandise into storage areas
• Uses a digital tool to pack and retrieve orders
• Makes decisions on behalf of customers when items are unavailable
• Returns extra or unwanted products to their proper location
• Communicates with department managers to locate products
• Minimizes product shrinkage through careful handling
• Follows Standard Operating Procedures to achieve productivity standards
• Performs eStore Curbie duties as needed

Sanitation, stocking, and food safety duties include:

• Complies with federal, state, and company regulations for product freshness, food safety, and sanitation
• Gathers baskets and picks up trash inside and outside eStore as needed
• Maintains and stocks bag areas
• Organizes carts and maintains cleanliness within the eStore
• Maintains safety and sanitation standards

Qualifications include:

• 3+ months of experience as a Curbie or related experience
• Strong customer service and communication skills
• Ability to make effective decisions on behalf of the customer
• Ability to prioritize and handle cross-functional tasks
• Ability to work a flexible schedule
• HS Diploma or GED or equivalent preferred
• Completion of all required training upon hire

Physical demands include:

• Constantly walking, reaching, grasping
• Frequently pushing, pulling, standing, reaching overhead
• Occasionally sitting, standing, bending, stooping, squatting, kneeling, climbing stairs, twisting, pinching, performing fine motor movements
• Ability to lift 55 lbs and manage in excess of 55 lbs
• Use of a manual pallet jack multiple times per day