Job Details

Carmax - 7111 Southwest Freeway - Responsibilities: Provides exceptional customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Processes paperwork associated with retail/wholesale automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork; Mentor new Business Office Associates, as well as train other store departments on Business Office process and procedure; Clerical responsibilities may include: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems; Answers multi-line phone system, responds to callers needs and direct calls as appropriate