Houston Methodist - 4401 Garth Road - Responsibilities: Answer incoming telephone calls for the unit and transfers as appropriate; Greet patients and visitors to the unit, assisting with directions; Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner; Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed; Conducts hourly rounding to ensure patient needs are met