Job Details

Vice President of Shelter Operations

• Oversee all shelter services including animal care, veterinary services, cruelty investigations, wildlife, and equine and farm animal programs
• Ensure compliance with animal welfare laws and industry standards, including ASV guidelines
• Respond to operational challenges and emergencies with confidence and care
• Make difficult decisions with integrity, safety, and animal welfare as top priorities

• Work closely with the President & CEO and executive team
• Turn organizational goals into clear plans, policies, and results
• Improve and expand programs using best practices and data

• Develop and manage multi-million-dollar budgets
• Track financial performance and control costs responsibly
• Evaluate vendors and identify funding or revenue opportunities

• Hire, coach, and develop senior leaders and managers
• Create a respectful, inclusive, and mission-focused culture
• Lead change and continuous improvement across departments

• Set clear performance goals and track outcomes
• Share regular reports with executive leadership and the Board
• Build accountability while supporting collaboration

• Communicates clearly and calmly under pressure
• Uses data and judgment to make informed decisions
• Builds trust with staff, partners, and the community
• Leads people with fairness, confidence, and empathy
• Is deeply committed to animal welfare and public service

• Bachelor's degree required; Master's preferred
• At least 5 years of senior management experience
• Experience managing large teams and complex operations
• Budget and financial management experience
• Knowledge of animal shelter operations and standards of care
• Strong written and verbal communication skills
• Passion for mission-driven work

• Medical insurance (company pays 50%–100% of employee premiums based on tenure)
• Dental and vision insurance
• Company-paid life and AD&D insurance
• Optional AFLAC supplemental plans
• 403(b) retirement plan with company match

• Houston SPCA is a qualifying nonprofit employer, making employees eligible for Public Service Loan Forgiveness (PSLF) for federal student loans

• 18 days of PTO in your first year, increasing with service
• Separate illness leave accrued monthly with no cap
• Employee Assistance Program (mental health, legal, financial, and family support)
• Professional development and continuing education opportunities

• Pet adoption and fostering opportunities
• Discounted veterinary services through our Wellness Clinic
• Pet food and veterinary service discounts

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