Job Details

Office Manager Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Acts as office manager for the office and ensures that the practices and procedures used by secretaries in subordinate offices are consistent with those of the office. On own initiative, recommends changes in administrative policies. Devises and installs office procedures and practices to be used by secretaries in subordinate offices. Prepares agenda for and conducts periodic secretarial training sessions for all secretaries.

The incumbent exercises exclusive control over the manager's appointments, with complete authority for commitments of time. Screens all calls and visitors, answering most questions and completing most business involving established policy or routine matters.

Analyzes incoming directives, manual issuance, policy changes, regulatory and procedural changes, etc., for significant potential effect on manager's objectives and for general interests of the manager. Alerts manager of the area of potential impact and arranges for any necessary follow-up technical review by appropriate segment of the organization. Ensures the follow-up action is accomplished.

STANDARD POSITION DESCRIPTIONS (SPD): PD92393 and PD92882 Visit the IRS SPD Library to access the position descriptions.